Last Updated: May 23, 2025

Aqua Blue Ice (www.aquablueice.com) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services, in compliance with applicable UAE laws.

1. Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you:

• Visit our website.
• Place an order.
• Fill out a contact form.
• Subscribe to our newsletter (if applicable).
• Communicate with us via phone, WhatsApp, or email.

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, delivery address.
• Order Details: Products purchased, delivery instructions.
• Technical Data: IP address, browser type, operating system, pages viewed, time spent on pages, referral sources (collected via cookies and analytics).
• Communication Data: Content of your communications with us.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Process your orders, deliver products, and manage your account.
• To Communicate: Respond to your inquiries, provide customer support, and send order confirmations/updates.
• To Improve Our Services: Analyze website usage to enhance user experience, products, and services.
• Marketing (with consent): Send promotional offers, newsletters, or updates about our products (you can opt-out at any time).
• Legal Compliance: Meet legal and regulatory requirements in the UAE.
• Security: Protect against fraud, unauthorized transactions, and maintain the security of our website and services.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your personal information with:

• Service Providers: Third-party companies that perform services on our behalf (e.g., delivery services, payment processors, website hosting, analytics providers) under strict confidentiality agreements.
• Legal Requirements: When required by law, subpoena, or other legal processes, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Data Protection Rights in the UAE

Subject to applicable UAE laws, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data under certain circumstances.
• Restriction: Request the restriction of processing your personal data.
• Object: Object to the processing of your personal data.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details below.

6. Security Measures

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of every website that collects personally identifiable information.

8. Changes to This Privacy Policy

Aqua Blue Ice has the discretion to update this privacy policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Aqua Blue Ice Website: www.aquablueice.com

Email: info@aquablueice.com

Phone/WhatsApp: +971 43595771